If you run your own commercial company or are an office manager and have decided to hire a cleaning company, you may be wondering just what to expect for services.
Just what does a cleaning company do in a commercial building? When and how often will they clean? Will they bother my employees or customers? Can I make custom cleaning request? What will they provide and will I have to provide anything?
Covenant Cleaning Services of Orlando has been cleaning commercial and office buildings for over 26 years. They know you have lots of questions when you hire a cleaning service for the first time.
Luckily for you they have all the answers! Below we will list the most common questions and some not so common ones about what to expect when you hire Covenant Cleaning Services as your cleaning company.
Initial contact, meeting and walk through
The very first step is to contact Covenant Cleaning Services via phone, online form, email or visit to the office. Shelley the owner will personally get back to you and answer your questions.
She will then schedule a day and time to meet you at your commercial building or office for a detailed walk through. At that time you can tell her exactly what you want and expect from a cleaning company.
She will answer all your questions and give you a completely free estimate for services. So you have nothing to lose by making an appointment! Let’s go over some of the other questions you may have below.
What types of commercial buildings do you clean?
With over 26 years of cleaning commercial buildings, Covenant Cleaning Services has pretty much done them all! They clean very small offices as well as giant commercial buildings with dozens of employees. Some of them include:
- Trucking companies
- Churches of all kinds
- Medical offices
- Commercial manufacturing buildings
- Insurance companies
- Law offices
- Banks
- Police stations
- City halls
- Oil and gas companies
- Non-profit companies
- Any size of standard office buildings
- Concrete and stone supply offices
- Retail companies
- Specialty offices and buildings
- Funeral homes
- Food processing offices
- Auto repair and mechanic offices
Plus lots more. Chances are if you have any type of commercial or office building, Covenant Cleaning Services does it or can do it! No job is too big or small, so your company will fit right in.
Do you clean just the offices or the whole building?
You may wonder if a cleaning company only cleans the offices. While some other companies may only offer those services, Covenant Cleaning Services does much more.
Besides cleaning the work offices, they also clean the office bathrooms, kitchen or breakrooms, copying and shredding office and front desk or reception desk and area.
However they also clean worker bathrooms in factories, worker breakrooms, hallways, waiting rooms, worker kitchens and other general worker areas.
They will clean display areas, retail areas, workout rooms, meeting offices, worker changing rooms and locker areas. Stairs, elevators and common areas are also cleaned.
The only areas they normally do NOT clean is the actual factory worker stations, repair shop floor and pit stations, machine operation floor and other places that are active manufacturing or building areas.
Those areas often are maintained by the company themselves due to delicate machinery, busy work areas and dangerous tools or chemicals being used.
What time, day and how often will you clean?
When you have your first meeting with Shelley, she will work out a custom cleaning schedule that works best for you. Covenant Cleaning Services is very flexible as to the time, day and frequency you need.
Some small offices with not much traffic may only need to be cleaned once every two weeks or once a week. Busy offices and commercial buildings may need a cleaning two or three times a week or even six days a week!
You can request the days and times for the cleanings. Often they will clean the building after 5 or 6 pm during the week after the business closes and the workers and customers leave.
Or they will clean on a Saturday if the business is only open Monday though Friday. This way the cleaners will not bother your customers, you or your workers. You can come into a fresh, clean office ready to start the week!
Again Shelley will work with you and make a custom cleaning schedule that is right for your needs and budget. Every business is unique and Covenant Cleaning Services treats you that way!
Do I need to be at the office? If not how do you get into the building?
Almost all of the commercial and office buildings that Covenant Cleaning Services cleans is done when the business closes and nobody is there. That is why it is important to hire a cleaning service that is licensed, bonded and insured.
That protects both you, your business and the cleaning company themselves from liability, worker injuries, theft and accidents. Covenant Cleaning Services is fully licensed with the state of Florida, bonded and insured.
For over 26 years they have been a trusted cleaning company. They know your business is everything to you, and they will treat it with respect and care. All cleaners go through a detailed hiring process so only the best and trustworthy ones get hired.
Most businesses make a copy of the main entrance key for them to keep and let themselves in for each cleaning. If you have an alarm you give them the code and they will turn it off upon arrival and on once they leave.
Same goes if you have a key code lock or electronic swipe card. Each cleaner that cleans your building will be shown the correct way to unlock, lock and turn off and on all alarms.
So no, you do not have to be at the building each time they clean. This gives you more free time and flexibility on when you get a cleaning. It is so nice to get to the office in the morning and have a fresh, sparkling clean building!
Do I need to supply any cleaning supplies, trash bags or paper products?
Covenant Cleaning Services always supplies their own cleaning equipment. Each cleaner has a caddy of cleaning fluids, spray bottles, brushes, dusters, gloves and so on. They have their own brooms, microfiber mops and rags, dust mops, vacuums and more.
So you don’t have to worry about cleaning supplies. Some commercial companies and offices do supply their own trash bags, paper towels, toilet paper and hand soap for the cleaners to use and refill the dispensers.
However Covenant Cleaning Services will supply all of the above if you request it. It comes down to a matter of preferences and budget. Shelley will go over all that when she meets with you. It’s up to you!
How detailed will your commercial cleaning be and what is cleaned?
Once you have hired Covenant Cleaning Services for your Orlando, Florida office or commercial building you may wonder just what exactly gets cleaned? In your first meeting with Shelley she will do a walk through with you in your building.
In each room you can specify areas or items you want to have cleaned or dusted. Maybe you don’t want anyone to touch certain items or areas. Shelley will make a note of all that. In general here is what to expect:
All trash everywhere emptied and liners replaced if required. Shredder machines emptied. Tops of computers, phones, items on shelves and so on dusted down. Chairs and couches wiped down. Fingerprints, drink rings, coffee stains and dirt cleaned off desk and tables.
Windows cleaned of fingerprints and dirt and windowsills dusted. All carpeted areas vacuumed and solid floors dust mopped or swept and mopped with microfiber mop.
Bathroom sinks and vanities cleaned and scrubbed. Toilets cleaned and scrubbed everywhere. Paper towels, trifold towels, toilet paper and soap bottles refilled and replaced.
All mirrors cleaned and any cabinets, stands and items dusted. Bathroom floors swept and mopped. Door handles and any stainless steel wiped down and polished.
Kitchen sinks and countertops cleaned and scrubbed. Kitchen tables cleaned. Microwave ovens cleaned both inside and outside. Kitchen appliances, coffee makers and so on wiped down. Paper products replaced.
Break areas, waiting rooms, common areas all cleaned well and dusted. Stairs swept down or vacuumed. Outside entrances wiped down and mats swept.
That is a general overview of common areas and items cleaned. You can specify custom areas or items you want cleaned also. Every place is unique!
Hiring Covenant Cleaning Services for your commercial office company
We hope this helps answer most of your commercial office cleaning questions. Shelley is always available to talk to you and answer all the other little questions you may have.
Hiring a cleaning service can be a bit worrying, but with Covenant Cleaning Services you can relax, knowing you are in good hands with a trusted 26+ year company.
Fully licensed, bonded and insured, they are experts in commercial cleaning in the Orlando area with a great Google review rating. Shelley takes great pride in her company and uses it to give back to the local community when she can.
You have nothing to lose with their free estimate, so contact Covenant Cleaning Services today! Enjoy piece of mind knowing your commercial office business is in good, trusted hands with a cleaning company that will leave your building fresh and sparkling clean like never before!
